Support

Support Center

We're here to help you with any questions or issues you have with ZAKI. Here are several ways to contact our support team:

Frequently Asked Questions

Before reaching out, please check our FAQ page. We might already have an answer to your question.

Email Support

For general inquiries: support@ai-zaki.com

For technical issues: tech@ai-zaki.com

For account questions: accounts@ai-zaki.com

Support Hours

Our support team is available Sunday-Thursday, 9:00 AM-6:00 PM (Israel Time).

Typical response time: within 24 hours on business days.

In-App Support

For faster support, use the "Contact Us" feature within the app. This allows us to see your device details and provide a tailored solution.

User Guides

We provide detailed user guides to help you get the most out of ZAKI:

Updates and Maintenance

For information on planned updates and maintenance, check our app notifications or contact us directly.

Feedback

We value your feedback! Share your ideas, suggestions, or bug reports at: feedback@ai-zaki.com