Support
Support Center
We're here to help you with any questions or issues you have with ZAKI. Here are several ways to contact our support team:
Frequently Asked Questions
Before reaching out, please check our FAQ page. We might already have an answer to your question.
Email Support
For general inquiries: support@ai-zaki.com
For technical issues: tech@ai-zaki.com
For account questions: accounts@ai-zaki.com
Support Hours
Our support team is available Sunday-Thursday, 9:00 AM-6:00 PM (Israel Time).
Typical response time: within 24 hours on business days.
In-App Support
For faster support, use the "Contact Us" feature within the app. This allows us to see your device details and provide a tailored solution.
User Guides
We provide detailed user guides to help you get the most out of ZAKI:
- New User Guide
- How to Search for Specific Rights
- Managing Your Profile
- Troubleshooting Common Issues
Updates and Maintenance
For information on planned updates and maintenance, follow us on:
Feedback
We value your feedback! Share your ideas, suggestions, or bug reports at: feedback@ai-zaki.com