Frequently Asked Questions

How does ZAKI find entitlements?

ZAKI's engine reads government databases, court rulings, and current regulations and cross-references them with the information you've provided. Our algorithm identifies rights and entitlements relevant to your personal situation and presents them in simple, clear language.

Is my data secure?

Yes. We encrypt all your data both at rest and in transit. We comply with GDPR requirements and strict security standards. Your information is used solely to provide you with the service, and we will never sell or share your personal data with third parties without your explicit consent.

Is there an iOS version?

The iOS version is in development and will be available soon. You can sign up for the waiting list on the download page and receive a notification as soon as the app is available in the App Store.

Does ZAKI replace legal advice?

ZAKI provides general information about rights and entitlements, but it does not replace professional legal advice. In complex cases or when legal action is required, we recommend consulting with a lawyer or appropriate expert.

How do I know the information is up-to-date?

Our system is continuously updated with legislative changes, new regulations, and court rulings. We indicate the last update date for each piece of information, so you always know you're getting the most current information.

Can I use ZAKI without an internet connection?

Some of ZAKI's functionality requires an internet connection to access updated databases and process complex queries. However, basic information and previously saved queries will be available in offline mode.

How much does ZAKI cost?

ZAKI offers a free plan with access to basic questions and 3 chats per month. The premium plan, priced at ₪19 per month, offers unlimited chats, automatic law updates, and history saving. More details can be found on the pricing page.

Does ZAKI support additional languages?

Currently, ZAKI supports Hebrew and English. We are considering adding more languages in the future, depending on demand and user needs.

How do I report a bug or issue?

You can report bugs or issues through the "Contact Us" form on the website or app, or send an email directly to support@ai-zaki.com. We appreciate your feedback and are continuously working to improve the service.

Can I share results with others?

Yes, you can share search results and information about rights using the sharing function in the app. You can send the information via email, text message, or share on social networks.

Didn't find the answer to your question? Contact our support team.